But the color/style of the hat I want is not listed! How much will a custom hat cost?Custom style hats will be $15 to $35 dollars depending on how complicated the design is and the material used. If you want a custom style of ears on a hat we have available, just contact me with your order and I’ll take care of that no charge!
Custom colors are no charge at all. The catch is that I have to go out and get the material myself so it’ll take a little bit longer to get done. Contact me with your order and I’ll take care of everything.
Can Puffbonnies come in custom colors/faces, too?Yes, they do with no extra charge. Just contact me if you want a custom order.
I have a custom order/question. How do I contact you?Use the contact form under FAQ in the help box. Everything you send from there goes directly to my email where I can see it and a gmail extention on my browser pops up so I respond fairly quickly.
Who makes everything? How are they made?Your plushies and hats are all made by a tiny Filipino child that is locked in her bedroom with only stale bread and water and is doomed to make these hats for the rest of her life.
Actually, everything is made by one well off tiny Filipino college student. The plushies are hand sewn and the hats are machine sewn... with human assitance. No children were sold and forced into labor to make these hats. This is a one girl show. All your hats will be made to perfection.
Why the price?Labor isn’t cheap and it isn’t easy. Materials aren’t cheap either. Each product is made carefully and checked for any damage during production.
Oh, love isn’t cheap either.
How can I wash my hat?Wash cold on a gentle cycle on your machine and air dry. Easy, no?
Do you do conventions?As for now, I’m permanantly rooted to selling at AnimeNEXT in Secaucus, New Jersey. When I get time to travel more, I’ll expand to other conventions.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
